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How a VOIP Business Phone System Can Help Your Business Succeed

Written By Communication on Tuesday, September 8, 2009 | 1:55 AM


Business communications are changing all the time and in this article we look at how a VOIP Business Phone System can change your business' method of communication, not only with clients or customers but also with staff and how this will help your efficiency and bottom line.

Then a VOIP business phone system could be just what you need. A VOIP business phone system will help you overcome many of the communication problems that you might be seeing with your current phone lines or phone communications systems.

You can make phone calls from your computer, or from the internet using VOIP technology and because it will be more efficient that your current system you will soon find that it is an indispensable piece of equipment in your business.

Lets look at how VOIP can help your business
Improve Morale and Lower Costs with an Improved Internal Communication system
With a VOIP Business Phone System you can:
• Link all of your business computers together
• Enable phone calls between land line and cell phones ensuring you can always be in touch
• Hold internal business meetings over the internet - no need to all travel to the same location
• Increase Business with an Improved Customer Communication System

With a VOIP Business Phone System you can:
• Set up a place for customers to call and allow important clients access both to your business and your employees
• Hold client business meetings over the internet - no need to all travel to the same location
• So you can see how a VOIP Business System will benefit your company with the most up to date communication system there is.

Alarm Systems & VoIP (Voice over Internet Protocol) Phone Lines
An astounding and unexpected number of people are dropping their (POTS) plain old telephone system, for the latest trends in phone service, VoIP. According to Frost & Sullivan there were 100,000 VoIP users at the end of 2003. The draw to such a change is most often cost related. Traditional phone companies charge use fees and by the minute charges, coupled with long distance fees. VoIP companies are charging a flat fee somewhere between $15.00 to $30.00 US per month, for unlimited calls to anywhere in the US and Canada.

VoIP works by digitizing voice signals from your phone and sending them over the Internet via your home or business computer. While people are scrambling to make the switch and begin to count the money they are saving, they may not realize that there is a good possibility that they are cutting the link between their alarm system and the monitoring station. Another link that is lost in most cases is traditional 911 services, as VoIP does not capture data for emergency response.

The Alarm Company has no way of knowing that you switched services. You should be sending a test signal monthly, to assure yourself that the system is working properly, no matter who you are connected through. The volume of traffic on the Internet can and will vary the quality of the digitized signal it sends.

If you find yourself intrigued by this revolution in phone services and are dependent on alarm system dispatch as part of your security plan, you should consider the pitfalls and options.
• If power fails to the premise it is likely that your VoIP will fail also, unless your PC has a backup power source.
• You may have already switched to VoIP and not realize that your alarm is not being monitored.

I myself have elected to utilize VoIP to save money on long distance. I also maintain a standard limited use phone line to take care of my security communications, 911 and phone backup should power fail. The (limited use) phone line, cost me less than $15.00 per month and is offset by the savings on my long distance bill.

Cellular communicators are available that will make your alarm call over any available cellular network. Some alarm companies offer radio signal transmitted monitoring services, which do not depend on phone lines of any sort to transmit your alarm signal. The availability of such services is limited and depends where you live.

Alarm companies of all sizes are working with manufactures and providers of VoIP services to find ways to properly integrate Alarm Systems with these phone communications industry changes.


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